Saturday, April 2, 2011

A "marker" for Charlie

Six months have passed since my son’s heart stopped beating while still in the isolation and warmth of the womb.   Slowly, my wife and I are starting to tackle the things that slipped through the cracks, or were too difficult for us to deal with.  One of these was providing a proper headstone for my son. 

Today, we worked with a compassionate person, who walked us through many designs, and ultimately helped us personalize something for someone who we never were able to really meet.  Designing this type of memorial for anyone is a difficult task, but for me, this was an exceptionally difficult one.   After a lot of tears and patience, we were told that the company was “donating” the headstone.   For us, I am a student, and my wife is supporting us, but we are just starting out in the world.   The removal of this financial burden was a tremendous relief. 

I thanked her, and then we discussed the shipping and the “installation” of the headstone.  The cemetery where we buried my son – we buried him close to family in St. Louis.  St. Louis was a choice because we grew up there, and my wife and I intend at some point in the future to move back to be with our family.   Burying our son there cemented this.   

The installation charges for our headstone were $315; the cemetery where my son is buried charged us by the square inch to install his small, flat 10 x 18 tombstone.  Furthermore, Charlie’s cemetery, even though the monument company we were working with in Ohio was donating the headstone, would not accept delivery of the tombstone, and we had to work with another funeral home (not the one at his cemetery) to hand-deliver the tombstone.   Ultimately, I figure this is just a ploy by that cemetery to force us to purchase an expensive headstone, so they would install it themselves.   The monument company up here contacted a local, family owned monument company in St. Louis, who decided to hand-deliver the headstone to my son’s cemetery for no fees, just because it was I guess the right thing to do.   They charged no fees, they got nothing out of it, and they just helped me and my wife help put my son at rest.

When most people die, they have savings, they will have an estate.   When an infant dies, there is no chance to buy life insurance, there is no estate, and many families like my wife’s and mine are starting out.  Our savings went to put me through school; we never thought we would be burying our son during the last semester of my MBA.  Every little bit helps, and the old phrase, funerals are expensive, is very true.  Even though we received many items at cost, or were donated to us, the cemetery where my son is entombed was willing to give us “discounted” rates.   However, it seems like they are always looking for ways to profit off the death of my infant boy.  It is hard enough to think about the loss of my child, but then to find someone eager to “make a buck” off his death, well that’s even harder.   

What seems even worse, is that all these other people are willing to help us.  They never met us, they just are helping because, I guess they think that's the right thing to do.  I am very grateful for it, and am thankful because for every dollar I save, that is a dollar towards cans of formula or diapers for Charlie's sisters.   Witnessing the good in people first hand is wonderful, and then to be charged, by the square inch, for someone to dig a hole, and pour in a little bit of concrete, just strikes a nerve.  Like most businesses today, I am already a customer - well, my son is a customer of this cemetery.   They have his body, and knowing this, customer service (they would not return phone calls, and were far from "helpful" during this process) does not exist.   They have me over a barrel, and they are using this leverage to their advantage.  This is what many businesses do, and this is a lucrative business model and many businesses practice this.   However, most businesses aren't holding the body of your dead son over you.   Just a shame.

No comments:

Post a Comment